If you wish to contact us, provide feedback or submit your questions under the KVKK (Turkish Personal Data Protection Law), you may do so by completing the Data Controller Application Form under the Personal Data Protection Law, together with documents verifying your identity:
You may sign the form at the time of application and apply in person, together with documents verifying your identity (national ID card, driver's license, etc.), at our company's address at Osmanağa Mah. Söğütlüçeşme Cad. Bulvar Çarşısı No:64/130 Kadıköy, Istanbul, Turkey, or
You may send the form, together with documents verifying your identity (national ID card, driver's license, etc.), through a notary public to our company's address at Osmanağa Mah. Söğütlüçeşme Cad. Bulvar Çarşısı No:64/130 Kadıköy, Istanbul, Turkey, or
You may submit the form to mindback@hs01.kep.tr via a Registered Electronic Mail (KEP) account belonging to the data subject, or, if your e-mail address is registered in our systems, to info@mindback.com.tr, together with documents verifying your identity (national ID card, driver's license, etc.).
In this context, we would like to remind you that written applications regarding this matter can only be accepted following identity verification carried out by us.
Requests of the data subject are evaluated and resolved free of charge as soon as possible, and in any event within thirty (30) days at the latest. If the evaluation and decision-making process involves an additional cost, the fee set out in the tariff specified in the Communiqué on the Procedures and Principles for Applications to the Data Controller shall apply. Data subjects who are not satisfied with the response to their application may, after applying to our company, lodge a complaint with the Personal Data Protection Authority.